No-Contact Pickup Instructions
Our Avondale store is open, but you can still do a no-contact pickup at our production facility through our online store! There are 3 ways you can choose from to receive your order:
1. Order online and have your order shipped. Business as usual, but we’ve lowered the free shipping threshold to orders of $50+
2. Order online and get it delivered for $2.95 within a very limited zip code range (30317, 30002, 30030)
3. Order online and choose a no-contact pickup at our production facility in Avondale Estates (right behind our retail store). We have a very specific process for pickup, so please read all the way through:
-When you place an order for pickup, please wait for an email from us to let you know that your order is ready for pickup. Please do not come to the production facility until you receive the pickup email with instructions.
-As of now, hours for pickup are Monday - Friday 10 to 3 and Saturdays from 11 to1.
-When you arrive at our production facility, call 404-330-8041 to let us know you’re here. If you need to get out of your car to pop your trunk, please do so before we come outside.
-Pop your trunk, and we’ll come out with gloves and a mask on and set your order down inside your trunk. Once we’re inside, you can shut your trunk. Please don’t get out of your car while we’re placing your order in your car.
-We know that different people have different levels of tolerance for this situation, so we ask that you *please* respect the steps we’ve put into place to help keep our business running smoothly during this challenging time.
*FOR DIY SUPPLIES CUSTOMERS: If you’re looking for something you usually buy in our stores but we don’t carry on our site, please email email@example.com. Abby will send you an invoice that you can pay online. Once your invoice is paid, she will contact you with instructions for picking up your order. Please follow our no-contact pickup instructions above.
We are taking social distancing recommendations very seriously for the health of our staff and our customers. Georgia COVID-19 rates still haven’t peaked and our state is still very behind on testing.
As always, thank you so much for your business and for your support.
With love and gratitude,
Emilie and the staff of Mama Bath + Body